FAQ

What is the policy for returns and exchanges?

Please contact me at sohoneyshop@gmail.com for any returns or exchanges. I'm happy to provide modifications such as bracelet size and necklace length at no additional charge.

Can I send you a gemstone for a custom order?

Absolutely! I love being able to create from items that you have had personally. Contact me at sohoneyshop@gmail.com to chat about your custom piece OR fill out the custom orders form which you can find here.

Do you ship internationally?

At this time I ship only within the continental United States.

Do you allow wholesale orders?

I would love to discuss wholesale options with you. Please contact me at sohoneyshop@gmail.com and request my wholesale fact sheet.

What kinds of stones do you use?

Genuine stones from a local store in Lincoln, NE are used in the creation of each piece. Each custom order might allow the usage of certain stones from other avenues, but I will try my best to find the most genuine pieces that you're requesting. I do not purchase bulk items online unless it's from a trusted source.

I don't know anything about crystals or healing, can you explain more?

I'm not an expert, it's just always been something that I've found incredibly fascinating. A book I might recommend would be The Crystal Bible: A definitive guide to crystals by Judy Hall. The pictures are very helpful and features over 200 crystals. Searching online is always helpful, but be cautious of sites that aren't reputable. Crystal Healing is a form of placing intention on to a crystal or stone in order to help heal with energy. Some don't believe in this and purely enjoy what the crystals look like - for me, it's a wonder how nature created all of these in the first place and I can't wait to learn more.

How long will it take to create my custom order?

If the order is listed on the website please allow 3-5 business days to ship. Each custom order may take up to 1-2 weeks for ordering and production depending on each request. I ship only within the U.S.

Please Note: 

Healing crystal meanings are spiritual supports to healing and are not prescriptions or healthcare information.